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Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Publishing Training Centre’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘The Publishing Training Centre’ or ‘PTC’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 16 High Holborn, London, WC1V 6BX, United Kingdom. Our company registration number is 1253854 England.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. You should neither act, nor refrain from action, on the basis of any such information.

The information is provided by The Publishing Training Centre and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Publishing Training Centre. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Publishing Training Centre takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The Publishing Training Centre disclaims all responsibility (including in negligence) for all consequences of any person acting, or refraining from acting, in reliance on information contained in this site.


© 2022 The Publishing Training Centre, (except where otherwise stated); all rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited, other than the following:

  • You may print or download to a local disk extracts for your personal and non-commercial use.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
  • You may distribute content via Social Networks, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content.

Applications for permission to reproduce text, photographs or graphic images should be sent to The Publishing Training Centre at 16 High Holborn, London, WC1V 6BX, England.

Cookies Policy

Review our cookies policy.

Privacy Policy

Review our privacy policy.

Course bookings terms and conditions

Once a booking is made and and you have received an email from us, you have made a firm committment to attend the course.

Joining Instructions and an invoice will be sent to you 3-4 weeks before the course due date and this is your confirmation that the course is going ahead.  Payment may be made by cheque, Mastercard, Visa or Switch and must be made before the course date.


We appreciate that you may have to cancel a booking.

Please be sure to confirm a cancellation in writing. 

Cancellation charges

Please note that if you are in receipt of a subsidy towards your course fee from a third party (e.g. a Diversity Fund grant) cancellation fees are still charged on the full course fee.

Short courses:

Cancellation 48 hours before the course – 100% course fee payable.

This excludes weekends and UK Bank Holidays, when the PTC is closed.

Residential courses:

Cancelled more than eight weeks before the course – No charge

Cancelled between two and eight weeks before the course – 50% of course fee

Cancelled within 10 working days of the course or failure to attend – 100% of course fee

We will not send you any further confirmation until 3-4 weeks before the course date. Please do not book accommodation or flights until receipt of joining instructions. If you need any information earlier than this date, please contact us on 020 8874 2718.

Changes to courses

We are committed to improving our courses. We therefore reserve the right to make changes to tutors, content, venues, etc. We will give you as much advance notice as possible of any changes we make. Sometimes low numbers necessitate course cancellations. We will contact delegates on these occasions.

Self-study training courses – terms and conditions of sale

1 Interpretation

In these terms and conditions:

1.1 “Client” means the person, firm or company to whom the Publishing Qualifications Board, a subsidiary of The Publishing Training Centre Foundation, is providing access to the Distance Learning Training Programme, in accordance with these Terms.

1.2 “Seller” means the Publishing Qualifications Board (a registered charity), a wholly owned subsidiary of The Publishing Training Centre Foundation, 16 High Holborn, London WC1V 6BX.

1.3 “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977.

1.4 “Terms” means the terms and conditions set out in this document and (unless the context requires otherwise) includes any special terms agreed in writing between the Client and the Seller.

1.5 “Course” means any of the Seller’s Distance Learning Training Programmes.

1.6 “Contract” means the contract between the Seller and the Client for the sale and purchase of the Course incorporating these Terms.

1.7 “Course Materials” means the printed course notes and binder sent to the Client as part of this Contract.

2 Conditions

2.1 Nothing in these Terms shall affect the Client’s statutory rights as a Consumer.

2.2 These Terms shall apply to all contracts for the sale of the Course by the Seller to the Client and shall prevail over any other documentation or communication from the Client.

2.3 Any variation to these Terms (including any special terms and conditions agreed by the parties) shall be inapplicable unless agreed in writing by the Seller.

3 Ordering

3.1 All orders for the Course shall be deemed to be an offer by the Client to purchase the Course pursuant to these Terms and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

3.2 Where the Course ordered by the Client is unavailable, the Client shall be notified and given the option either to wait until it becomes available or to cancel the order and receive a full refund within 30 days.

4 Price and payment

4.1 The price of the course shall be that stipulated on www.publishingtrainingcentre.co.uk.

4.2 The Course fees include all Course Materials and tuition, but does not include postal costs incurred by the Client, and the cost of telephone calls made to a tutor by the Client.

4.3 The total purchase price will be displayed in the Client’s shopping cart prior to confirming the order.

4.4 After the order is received the Seller shall confirm by email the details, description and price of the Course together with information on the right to cancel if the Client is a Consumer.

4.5 Payment of the price for the Course must be made in full before the Course is made available to the Client.

4.6 Where a Client has chosen to pay in instalments, payment will be processed offline by the Seller. The first payment must be made in full before the Course is made available to the Client. Should any of the subsequent payments not be made, the Client will be withdrawn from the Course immediately and no further Course Materials will be sent to the Client, or contact with the tutor be allowed by the Client.

5 Rights of the Seller

5.1 The Seller reserves the right to adjust the price of the Courses at any time prior to an enrolment being processed.

5.2 Should the Seller change the price of the course, the Client will have the opportunity to either cancel the enrolment or to proceed at the amended price.

5.3The Seller reserves the right to adjust the specification of the Course, or any aspect of the Course, at its discretion.

5.4 The Seller reserves the right to withdraw the Course at any time. Should the Seller withdraw the Course after the Client has purchased it, the Seller shall refund the Client an amount agreed between the Seller and the Client, based on the number of assignments that the Client has completed and have been marked by a tutor.

5.5 Save as provided for in the preceding paragraph, the Seller shall not be liable to anyone for withdrawing the Course or for refusing to process an order.

5.6 If the Seller discovers that the Client is not legally entitled to order the Course, the Seller shall be entitled to cancel the order immediately and without notice.

6 Warranty

6.1 Except where the Client is dealing as a Consumer, all warranties, conditions or terms relating to the fitness for purpose, merchantability or condition of the Course, whether implied by Statute, common law or otherwise are excluded, and the Client is satisfied to the suitability of the Course for the Client’s purpose.

7 Delivery

7.1 The Course Materials will normally be delivered to the Client within 14 working days of purchase, if supplied within the UK, or within 30 days of purchase, if supplied outside the UK.

7.2 The Seller shall use its reasonable endeavours to meet any agreed date for delivery. In any event, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Client or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

7.3 Delivery of the Course Materials shall be made to the Client’s address specified in the order and the Client shall make all arrangements necessary to take delivery of it whenever it is tendered for delivery. Title and risk in the Course Materials shall pass to the Client upon its delivery to the Client.

8 Cancellation and return

8.1 The Client shall inspect the Course Materials immediately upon receipt and shall notify the Seller in writing within 7 working days of delivery if it is damaged. If the Client fails to do so it shall be deemed to have accepted it.

8.2 Where a claim of defect in, or damage to the Course Materials is made, the Client shall return it to the Seller. The Client shall be entitled to a replacement of the materials sent, plus any return postal charges, provided that the item is in fact damaged or defective and such damage or defect occurred before the Course Materials were delivered to the Client.

8.3 The Client has the right, within 30 days of receiving the Course Materials (and before any assignments have been marked), to cancel the Course and receive a full refund.

8.4 In the event of cancellation of the Contract, the Course Materials must be returned by the Client to the Seller at the Client’s expense. The Client will receive a refund of all monies paid for the Course except for return postal charges. If the Client fails to return the Course Materials within 30 days of the cancellation of the Contract, the Seller shall be entitled to deduct the cost of recovering it from the Client.

8.5 Where a returned copy of the Course Materials is found to be damaged due to the Client’s fault, the Client will be liable for the cost of remedying such damage.

8.6 Where a Course Contract is cancelled once assignments have been marked by a Tutor, the Client shall not be entitled to a refund of any part of the price, except by written agreement with the Seller.

9 Conditions of Enrolment on any Distance Learning Training Course

9.1 The course must be completed within 12 months (18 months for Copy-Editing and for Editorial Project Management) of the date of enrolment.

9.2 Should the Client not complete the Course within the stipulated time-frame, the study time can be extended by a further period of 12 months following payment of an extension fee.

9.3 After these periods it is deemed that the enrolment has lapsed and the Client will need to re-enrol and pay the full fees for the course, except where individually agreed with the Seller.

10 Indemnity and limitation of liability

10.1 Except as may be implied by law where the Client is dealing as a Consumer, in the event of any breach of these Terms by the Seller the remedies of the Client shall be limited to damages which shall in no circumstances exceed the price of the Course and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

10.2 Nothing in these Terms shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller’s agents or employees.

10.3 The Client agrees to indemnify and keep indemnified the Seller, their successors and assigns, and each of their respective directors, officers, employees and agents from and against any and all liability, damages, losses, claims (including reasonable legal fees) resulting in any way from the Client’s use of or interpretation of the Course and from any material posted on the Course website, to its discussion groups or from any other matter relating to the Course, including but not limited to use of the information contained in the Course.

11 Waiver

No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

12 Force majeure

The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

13 Severance

If any term or provision of these Terms is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms had been agreed with the invalid illegal or unenforceable provision eliminated.

14 Specific responsibilities of Client

The Client acknowledges and agrees that the Seller may be required by a law enforcement agency to monitor website content and traffic and if necessary give evidence of the same together with use of the logon ID to support or defend any dispute or actionable cause or matter which arises in relation to the same.

15 Copyright, Patents, Trade Marks and other intellectual property rights

All of the copyright in the Distance Learning Courses is the property of the Seller. Any unlawful copying, trading, pirating or unauthorised use of this courseware will be construed as a breach of copyright and may result in prosecution.

16 Termination

Notwithstanding any other provisions herein contained, and without prejudice to any other rights such party serving notice may have, the Seller may forthwith terminate the access to the course by written notice to the Client if the Client commits any breach of these Terms and fails to remedy such breach within 30 days of written notification by the Seller.

17 Headings

The headings in these Terms are inserted for convenience only and shall not affect the interpretation.

18 Third party rights

18.1 These Terms do not confer any rights on any person or party (other than the Seller and / or the Client) pursuant to the Contracts (Rights of Third Parties) Act 1999.

18.2 The Client may not assign or sub-contract any rights or obligations under this contract to a third party unless the Seller agrees in writing.

19 Your data

The personal details you supply will be processed by the Seller.

The Seller will not use personal data you supply while purchasing the Course for marketing purposes unless you give your permission at the point of purchase.

20 Changes to Terms

The Seller shall be entitled to alter these Terms at any time, but this right shall not affect the existing Terms accepted by the Client upon making a purchase.

21 Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Comments terms and conditions

Comments are public.

All comments will be checked before they are added to the site.

Do not post any messages that are obscene, vulgar, sexually orientated, hateful, threatening or violate any laws.

Be courteous to other users of the site.

Do not post spam messages.

You can also email us at publishing.training@publishingtrainingcentre.co.uk if you would like us to put a comment up for you. But please let us know if we can use it as is, and whether you want to remain anonymous.

Profile terms and conditions

By registering on our site you agree to adhere to our site rules:

  • You may not create multiple accounts or pass yourself off as someone else.
  • While we will endeavour to keep our website up and running 24/7, we cannot guarantee this and we will not be liable if the website is down for any reason.
  • We reserve the right to remove any content that we feel is not acceptable, in any part of the site, and to ban users that do not abide by the rules. This is entirely at our discretion.
  • The Publishing Training Centre Group will not be liable for any losses or damage incurred due to your use of this site.

Profile information

  • Please keep your password and login information safe and don’t share this with anyone.
  • You can request that your password or username be reset if you have forgotten it, by clicking ‘Forgot Login’.
  • We will not share your information with third parties and will ensure that it is kept safe. Also have a look at our Privacy Policy.
  • If you register for a course online, or purchase one of our Self-Study programmes, your information will be recorded in our online database in order to administer the courses.

Freelance Finder

If you have successfully completed a Self-Study Tutor-Guided course with The Publishing Training Centre Group, you will be able to add your information to the Freelance Finder. This allows potential clients, who are searching for freelance suppliers, to contact you.

Please note:

  • The information in this section is entirely in your control.
  • You are responsible for all the information held in this directory and need to ensure that it is correct and up-to-date.
  • Remember that the information in this area is in the public domain and will be visible to anyone visiting the site.
  • You can change and update the information at any time by logging in to the site, then clicking on the Profile link at the top of the page. Click on the Freelance Finder tab and change the information, or remove any information you do not wish to display.
  • You can also deactivate your entry completely by clicking on the tick-box next to ‘List in Directory’. If you do this your information will no longer be searchable in the directory.


You can leave comments about our courses or articles in various places around the site.

  • Please be respectful and do not use profanity, or make any comments that can be interpreted as being racist, sexist, or in any way defamatory.

Profile Images:

  • Your image will be resized if needed to a maximum dimension of 200 pixels width x 300 height automatically, but your image file should not exceed 5000 KB.
  • Images should not be vulgar or sexual.
  • Do not use an image that you do not have the right to use.
  • Do not use an image of a person’s face, except your own, unless you have their permission to do so.
  • Do not use an image of a child under any circumstances.


Review our accessibility policy.

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